Why, Where, When?

Why use my services?

You get to stay with your Computer, for added security, whilst enjoying a few drinks and maybe some food.
We can discuss requirements and changes during the service.

Traditional repair shops hide your computer for hours or days and you don't get to see what is happening. With my service you can see everything that is happening, which gives you more protection. You may need to leave your laptop with me if you require part upgrades.

Confidentiality: I will respect the confidentially of all information on your computer.
I provide my own test files to ensure that default software is set properly, to avoid having to access any of your files. We can also test some of your files at your request.

How much?

I now provide a Free 15 minute local assessment of your personal laptop.
If you then wish to proceed with additional services there will be charges as detailed below.
I will source value for money products to meet your requirements if parts are required.

Businesses: Please ask for a quote. Free 30 minute local consultation.

Where & When

Where? Any suitable venue of your choice in Huyton, Prescot or even further away.
Not available at public venues during peak times, such as when sports are being shown.
I'm looking for suitable venues where I can have a drop-in service for a few hours every couple of weeks.


When? from 9:00am until 8:00pm
Sundays, alternate Tuesdays & Wednesdays, alternate Fridays & Saturdays
Other Days and Times may be available upon request.

Home/Office Visits are available upon request. See the calendar for full availability.

Booking is essential, unless I have a drop-in-event. Payment by Cash, Card or Bank Transfer on the day.
Payment Terms and Monthly Payments available for small businesses.

How long will it take?

The Basic Service will usually take about an hour, depending on the performance speed of your laptop.
See below for estimated times for additional services.

Windows 8.1, 8, 7, Vista & XP

If you are in the 1.3%* in the UK using one of these operating systems, these computers are no longer of any practical use, however I can copy files for you. (*approx usage as at July 2025, according to Statcounter.com)
Cost £10 plus the cost of a USB drive, if not provided


On-site Service Prices

Prices subject to change, correction or variation depending on specific requirements.
Not sure what you need? Just book a free consultation and we can discuss other options.

An External USB will be used for most services.
Forgotten Password

£5 - approx 15 mins

External USB drive will be used to remove the old password

Spec Check & Consultation

Free check - approx 15 mins

Check physical condition, System Model & CPU. RAM & HDD installed and upgrade options.
HDD speed and usage check. Windows system file check.

Basic Service

£10 - approx 30-60 mins

Check installed software for AV & Bloatware - remove unwanted, unnecessary software.
Update software to latest versions, with UniGet
Time will depend on computer speed

Software Updates & Installs

£5-£10 - approx 30-60 mins

Install pdf reader, image viewer, media player, notes, office suite & other required software.
FoxIt PDF Reader, IrfanView, VLC, NotePad++ & LibreOffice (all these also run on Linux Mint)

Full virus/malware scan & Driver Updates

£10 - approx 30-60 mins

Software can be installed free, as part of the Software Updates, for you to run yourself at home

Battery Purchase & Installation

approx £50 - approx 15 mins for fitting & testing

Research will be done to find a value for money compatible part.
This can be done onsite or I can take it away and fit it as soon as the part arrives.
Payment will be needed in advance to purchase the part.

RAM Purchase & Installation

approx £20-£50 - approx 15 mins for fitting & testing

Research will be done to find a value for money compatible part.
Price will depend on requirements and age of computer.
This can be done onsite or I can take it away and fit it as soon as the part arrives.
Payment will be needed in advance to purchase the part.


Off-site Service Prices

Prices subject to change, correction or variation depending on specific requirements.
Not sure what you need? Just book a Basic Service and we can discuss other options.
Desktop Computers

£10 additional charge on top of the standard fees.

Home/Office visits are available for desktop computers.
All the same on-site services are available for Desktop Computers.
Other Part Upgrades may also be possible. e.g. Graphics Card & Network Card.

Small business contracts available upon request

Full Windows Reset

£50 - approx 4-6 hours

Full Windows reset, keeping your files.
Software will be re-installed after reset. Driver updates

Install Linux Mint Cinnamon

£20 - approx 1-2 hours

Dual Boot Linux Mint Installation 

Hard Drive Replacement 

from £50 to £150 - includes: part cost, cloning, fitting & testing

Research will be done to find a value for money product to suit your requirements.
Cost will vary depending on storage size: 512GB, 1TB, 2TB. I do not recommend small drive sizes.

New Computer Purchase & Setup

£50 plus the computer cost purchase

New PC setup - Software & Drivers will all be installed and updated.
approx £400 - Entry level laptop with good performance for daily use.
Min spec: 8GB RAM, 512GB HD, Intel i3 or Ryzen equivalent

approx £700 - Higher spec laptop for power users and average gamers.
Min spec: 16GB RAM 1TB HD, Intel i5 or Ryzen equivalent

approx £1,000 - 2-in-1 laptop/tablet with high spec for power users.
Min spec: 16GB RAM 1TB HD, Intel i5 or Ryzen equivalent

approx 2,000 - gaming laptop
Min spec: 16GB RAM, 2TB HD, Intel i7 or Ryzen equivalent and additional graphics card
Desktop computer prices may vary. 

I don't recommend lower RAM, smaller hard drives or lower spec CPUs as these reduce performance speed and the viable life of your computer. 

Primary companies used for Laptops: Currys & Laptops Direct


(C) Copyright 2008-2025 - Benico Enterprises - Incorporated 2008
I may receive financial reward from referrals to Smarty, 1p Mobile, Starling Bank, EDF & Alfa Travel. 
Beth Nicole Gordon aka Roy Benham - Liverpool 36 - updated 26 Oct 2025
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