Why, Where, When?

Why use my services?

You get to stay with your Computer, for added security, whilst enjoying a few pints, or a meal.
We can discuss requirements and changes during the service.

Traditional repair shops hide your computer for hours or days and you don't get to see what is happening. With my service you can see everything that is happening, which gives you more protection. You may need to leave your laptop with me if you require part upgrades.

I will respect the confidentially of all information on your computer.
I provide my own test files to ensure that default software is set properly, to avoid having to access any of your files.

How much?

Some shops will offer a free check up but I see my service as a consultation on the future of your computer too, so I charge £10 for the basic service. See below for more pricing.
I will source value for money products to meet your requirements if parts are required.

Where & When

Where? The Sun Inn, Prescot
Alternative locations in Prescot: Deanes House, The Clock Face & The Royal Oak
Not available at Sun Inn or Royal Oak if there is sport showing due to lack of space to work.

When? from 12 noon until 6pm
Sundays, alternate Tuesdays, Wednesdays, Fridays & Saturdays
Other Days, Times & Locations may be available upon request.

Home/Office Visits are available upon request. See the calendar for full availability.

Booking is essential. Payment by Cash, Card or Bank Transfer on the day.

(See schedule events Jun-Aug 2025)

How long will it take?

The Basic Service will usually take about an hour, depending on the performance speed of your laptop.
See below for estimated times for additional services.


On-site Service Prices

Prices subject to change, correction or variation depending on specific requirements.
Not sure what you need? Just book a Basic Service and we can discuss other options.
Forgotten Password

£5 - approx 15 mins

External USB drive will be used to remove the old password

Windows 8.1, 8, 7 & Vista

Free consultation

£15 - If you would like your files copying to a USB2 drive. Cost includes USB drive purchase.

Windows 10 & 11 - Basic Check & Consultation

£10 - approx 30-60 mins

Check physical condition, System Model & CPU. RAM & HDD installed and upgrade options.
HDD speed and usage check. Windows system file check.
Check installed software for AV & Bloatware - remove unwanted, unnecessary software.

Software Updates & Installs

£10 - approx 30-60 mins

Update software to latest versions.
Install pdf reader, image viewer, media player, notes, office suite & other required software

Full virus/malware scan & Driver Updates

£10 - approx 30-60 mins

Software can be installed free, as part of the Software Updates, for you to run yourself at home

Battery Purchase & Installation

approx £50 - approx 15 mins for fitting & testing

Research will be done to find a value for money compatible part.
This can be done onsite or I can take it away and fit it as soon as the part arrives.
Payment will be needed in advance to purchase the part.

RAM Purchase & Installation

approx £20-£50 - approx 15 mins for fitting & testing

Research will be done to find a value for money compatible part.
Price will depend on requirements and age of computer.
This can be done onsite or I can take it away and fit it as soon as the part arrives.
Payment will be needed in advance to purchase the part.


Off-site Service Prices

Prices subject to change, correction or variation depending on specific requirements.
Not sure what you need? Just book a Basic Service and we can discuss other options.
Desktop Computers

£10 additional charge on top of the standard fees.

Home/Office visits are available for desktop computers.
All the same on-site services are available for Desktop Computers.
Other Part Upgrades may also be possible. e.g. Graphics Card & Network Card.
Small business contracts available upon request

Full Windows Reset

£50 - approx 4-6 hours

Full Windows reset, keeping your files.
Software will be re- installed after reset. Driver updates

Hard Drive Replacement

from £35 to £125 - includes: part cost, cloning, fitting & testing

Research will be done to find a value for money product to suit your requirements.
Cost will vary depending on storage size: 256GB, 512GB, 1TB, 2TB.

New Laptop Purchase & Setup

£50 plus the laptop cost purchase

New PC setup - Software & Drivers will all be installed and updated.
approx £400 - Entry level laptop with good performance for daily use.
approx £700 - Higher spec laptop for power users and average gamers.
approx £1,000 - 2-in-1 laptop/tablet with high spec for power users.


(C) Copyright 2008-2025 - Benico Enterprises - Incorporated 2008
Beth Nicole Gordon aka Roy Benham - Liverpool 36 - updated 21 May 2025
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